About Us
Our Story
For over 15 years we’ve been a trusted leader in the cleaning supply industry because we go above and beyond to provide expert cleaning solutions as well as exceptional service. Our customers are our top priority.
From Paper & Hygiene Products to Chemicals, Equipment & Machinery, and even Machine Rentals and Repairs, we offer a comprehensive range of cleaning products to service all industries and business sizes - plus we stock an economical range right through to the more premium cleaning products as well. The comprehensive range of products includes Bags, Bins, Commercial Cleaning Chemicals, Machines, Cleaning Equipment, Trolleys, Paper Products and Sanitisers for a safe, and hygienic environment. Moreover, we also provide services like machine rentals and repairs.
Operations started in 2007 as a small-scale business supporting direct customers and over time the business has grown to cater to several industries such as Hospitality, Health and Fitness, Schools, Corporate Businesses and the Government Sector at the National level.
In 2016 Big Clean became the first company in Australia to facilitate bulk chemical tank uploads to cruise ships, something it continues to supply to this day.
Big Clean has been a Major Partner of The Inner West Local Business Awards since 2016 continuing Julie's passion and commitment to championing small business owners in the wider community.
Big Clean has been a Major Partner of the prestigious Australian Small Business Champion Awards since 2020 including the Australian Small Business Champion Awards – Women since 2022 and the Australian Small Business Champion Awards – Trade since 2023.
Big Clean is more than just a cleaning product supplier; we specialise in expert solutions which can be tailored according to your business needs. Your problem is our problem, and we go above and beyond to provide you with the appropriate expert cleaning solution.
We take immense pleasure in providing exceptional customer service, and to make our customer smile is at the top of our priority list.
Our Mission:
To commit to excellence in customer service and to conduct our business with the highest integrity
Our Values
Happiness
Our goal is to make each customer's shopping experience memorable. We treat our customers with respect and strive to see a smile on their face.
Commitment
We are committed to providing expert cleaning solutions to direct customers and businesses by transforming promises into reality.
Relationship
We treat our customers as our family, by serving, supporting, and surprising them with our hospitality and remarkable customer service
Gratitude
We have an attitude of gratitude, demonstrating trust and respect with a willingness to step up to support and give back to society.
Quality
We take pride in offering top-notch cleaning supplies to our customers, on which they can rely to fulfil their cleaning needs.
Our Team
Meet Julie, Big Clean Owner & Manager
A female business owner whose passion and drive has led to her success. Her vast experience gives her the ability to understand customer issues and provide the right advice and products to solve their problems. With her many years of experience as a businesswoman Julie speaks up on the challenges small businesses and female business leaders face every day through her role as a major partner of local and national small business awards each year.
The rest of the Big Clean team is made up of dedicated staff members in Marketing, Sales, Logistics, Customer Relations and Accounting. A part of our success is due to the remarkable team we have within the business.
Our Products & Services
Our comprehensive range of products includes bags, bins, commercial cleaning chemicals, equipment, machinery, paper products and sanitisers. We also provide cleaning machinery rental and repairs.
Our Operations
Our shop front is located in Strathfield South in the Inner West of Sydney where customers can come in store to browse and purchase products and equipment on a regular basis and interact with our knowledgeable staff.
We also launched a new website in 2024 for our customers to purchase our full range of items at their convenience and offer services such as Afterpay and Click & Collect.
We can also carry out sales over the phone and by email as needed by our valued customers.