Click and Collect

Introducing Click & Collect with Big Clean. Fast and reliable pick up available from our South Strathfield Store within 24 hours of placing your order - dependent upon product availability.

 

Steps for Click & Collect  

  • Step 1: Add Products to Your Cart
  • Step 2: In Payment Options, Select Pick-Up from South Strathfield
  • Step 3: Receive Order Confirmation 
  • Step 4: We will notify once your order is ready for pick-up

 

Why Use Click & Collect?

  • Save On Shipping Costs
    • Bypass shipping costs by conveniently picking the order up from our store.  
  • Order-Fulfilment
    • According to the stock availability, most of the orders will be ready for pick up within 24 hours of order placement.  
  • Convenience:
    • To expedite the shopping process, we always have free parking available, and in special cases we will be able to do a contactless pick-up if notified in advance. For more info on parking read below and on any other queries, please feel free to contact us.

 

 

Parking at Big Clean

  • If you are visiting us for 30 mins and less, we recommend you to park on the front side of our store between 8:30 AM and 3 PM.   
  • If you are visiting us for more than 30 mins, we suggest you park at a designated parking area next to our loading dock and at the back side of Crossways Hotel. The parking is available for 3 hours for free. 
  • Another option is to park on the Barton Street (Next to Big Clean) in the parking grids for 30 mins for free and if you go further down the street, parking is available for free. 

 

Identification for Pick Up

  • In the case of Click & Collect, we will call you once your order is ready for pick-up. Please bring your physical identification and order confirmation. Order pick up will not be allowed without identification.
  • If you are picking up the order for someone else, please carry a soft-copy of their identification for our perusal.

 

Forgotten Items

  • We are happy to hold the purchased item for 30 days.
  • We will make follow up calls to customers who have not picked up items.
  • If the purchaser shows up after thirty days of purchase, we may have to re-order the item.