Repairs & Rentals
We have been in the cleaning industry since 2010, and our skilled service technicians have more than 20 years’ experience, they are qualified and experienced to repair all types of commercial cleaning machineries/equipment. From vacuum machines, carpet shampoo machines, scrubber machines, polishing machine to wet and dry machines and blowers, we are able to service your repair needs.
Our Difference = Parts + Service
We carry a variety of repair parts and will go beyond to source the accessories needed to repair your machines if necessary AND we guarantee the qaulity of repair service we provide, if there is the same issue within a week after repair, we will take responsibility to fix it again without additional cost to you.
Book Your Repair
Click the Repair Quote button below to book in a preferred day and time. Feel free to contact our team with any other machine repair enquiries Tel: (02) 9642-7188.
We provide free quote for backpack vacuum machine repair (repair staring from $65). All backpack vacuum machine quotes are FREE, other machine repair quotes will incur a non-refundable examination fee of $120 (inc GST) payable at the time of the examination in-store and if you choose to proceed with the repair that fee will be deducted from your final repair costs.
Please note there is an additional delivery charge if you would like us to deliver your repaired machine. If you don’t pick up your machine within 30 days after we have attempted to contact you, it will be sold and the proceeds applied to the cost of associated repair.
Machine Repair List:
- Steamer
- Carpet Cleaning Machines
- Vacuum Cleaner
- Carpet Blower
- Polisher
- Scrubber and Sweeper
- High Pressure Cleaners
- Wet and dry vacuum machine
- Commercial vacuum cleaner/backpack vacuums
- Carpet shampoo machine
- Floor scrubber machine
- Floor polishing machine
Test & Tag Services
Prioritise safety and compliance with our hassle-free test and tag services, available at our Straithfield Store. Our skilled technicians thoroughly inspect and tag your equipment, delivering peace of mind and ensuring you meet regulatory standards. Enhance workplace safety and efficiency with our dependable test and tag solutions.
Carpet Shampoo Machine Rental
We have a Carpet Shampoo Machine avaiable for rental with pick up from our Sydney store. Pricing is $70 per day including GST and a $500 deposit for return of the machine in the same condition.
We are closed Saturday 12pm to Monday 830am so Friday rentals will be for a minimum of 3 days hire. Please call our team to discuss your rental needs and dates required Tel: (02) 9642-718 8.
Frequently Asked Questions
How long will my vacuum repair take?
Most vacuum cleaner repairs will be completed within 7 days. However, in situations where rare vacuum parts are required, please allow several more days for the parts to be sourced. You will be able to advise you if this is going to be the case.
Do you offer trade-ins on vacuum cleaners?
Yes, we do offer trade-ins on vacuums in working order for $50! Bring your vacuum into your local store and they will advise the amount they can offer.
My vacuum is losing suction, what should I do?
Have you cleaned your filters recently? Dirty and clogged filters are one of the main reasons for vacuum cleaners losing suction. If you own a bagged machine, have you changed the vacuum bag? If you have completed these steps and your vacuum is still losing suction, please bring your vacuum cleaner in to have it assessed by us under our free quote for vacuum cleaners.
Where can I take my vacuum cleaner for repair?
Please bring your vacuum to our Straithfield store.
Do you supply loan machines for vacuum services and repairs?
We do not offer this service at present, however if this will be an issue please contact your local store and they may be able to assist.
I have a problem with my vacuum and it's still under warranty. What should I do?
Bring your vacuum cleaner along with proof of purchase to our store.
The motor on my vacuum cleaner sounds noisy. Should I get it serviced?
If your vacuum cleaner motor is too noisy, bring it to our store and get a vacuum expert to take a look at it. Sometimes a service can help prolong the life of your vacuum cleaner.
Can you repair the machine even which was not brought from your shop?
Yes, we provide repair services in store. We can check and provide quotation to you before repairing.
Do you have vacuum to hire?
Yes, we have spare vacuum, please call us to confirm the availability before coming to the shop.
The Best Vacuum Cleaner Repairs Workshop in Sydney
At Big Clean, we offer a vacuum repair service, and you don't have to halt business while you're waiting foryour vacuum to be repaired. Whether you need an easy-to-use vacuum for tight corners and small offices or a powerful commercial vacuum for a construction site or a warehouse, we've got the machine for you. If you're using one of our vacuums and it breaks down, we can refund or replace the unit. We can service your vacuum and replace spare parts for a fully comprehensive commercial vacuum repair service.
Our machines are sturdy and dependable. We even categorise our machines by noise level, so you can choose a model that will cause minimal disruption to your customers or clients. For wet floors, we have wet vacuums, dry and wet vacuums, scrubbers, and dryers.
Our founder, Julie Wang, was a part-time professional cleaner. She noticed how few retail cleaning products shops there were in Sydney. Most product suppliers operate out of large warehouses, and she noticed that they lacked the personal touch. She founded Big Clean in 2007 so that customers could access advice tailored to the cleaning needs of their business. That's why Big Clean is the best choice for your vacuum purchase, hire, and repair. We'll find you the best vacuum for your budget and cleaning requirements. We can give demonstrations of available vacuums in-store or onsite. Our store is in South Strathfield, 13km west of Sydney's central business district.
Bring Us Your Questions About Commercial Vacuum Repair
Whatever your industry, we can find the commercial vacuum you need. We've had customers working in corporate, fitness, healthcare, food and drink, food manufacturing, retail, construction, hospitality, childcare, the government, and care for the elderly. These are all very different industries with very different needs, but Big Clean knew the products they needed. That's why we were finalists at the Western Sydney Awards for Business Excellence, in the retail and customer service categories. We're a certified Trusted Cleaning Product Supplier, and we were a Major Sponsor of the Inner West Local Business Awards consecutively from 2016 to 2020. We then became a Major Sponsor of the Australian Small Business Champion Awards in 2021.
All You Need to Keep Your Workplace Clean
Big Clean is home to more than just cleaning machinery and bulk equipment: while you're here you can browse our sanitiser dispensers, cleaning chemicals, bins, paper products, and industrial bin bags. Our store is well laid out and our trolleys make it easy to shop. If you have an account with us, make sure to buy in-store to take advantage of your agreed special price: negotiated prices are not yet available through our website. You can shop with us on weekdays from 8:30 am to 5:30 pm and on Saturdays from 8:30 am to 12:00 pm.
Don't leave your workplace minus a vacuum, come to Big Clean for a professional, speedy and affordable vacuum repair service. We're here to help you get your cleaner back in business.
If you want to know more about any of our products, check out our range on our website and email your questions to [email protected].